How Much Is Delivery and Installation?

Our standard sofa and chair delivery and installation charge is:

Sofas and chairs: €79

This includes professional delivery to your home and setup of your new furniture.

In some cases, collection may be available if your order has been paid for in full by credit or debit card in-store. Please ask a member of our team for more information. If your order was placed using interest-free finance or a buy now, pay later option, home delivery is required.

What Is Included in Delivery and Installation?

Our delivery and installation service includes:

• Professional two-person delivery
• Delivery to your room of choice
• Furniture assembly and setup where required
• Basic quality inspection on delivery
• Removal of packaging from the room

We aim to make your delivery as smooth and stress-free as possible.

What Happens If My Order Is Delayed?

The majority of our sofas and chairs are either in stock or available within the lead time given at the point of sale. Made-to-order sofas and special orders are supplied with an estimated delivery time, which can vary depending on the manufacturer, fabric choice, and production schedule.

As many sofas are handmade or made to order, delivery dates are approximate. We advise that the delivery period may be up to 4 weeks earlier or later than the estimated lead time given when you place your order.

If we experience a delay outside of this estimated period, we will contact you with an updated delivery date.

We strongly recommend that you do not dispose of your existing furniture until we have confirmed your delivery date.

How Do I Arrange Delivery and Installation?

Once your sofa or chair is due to arrive into our distribution centre, we will contact you to confirm a delivery date.

Delivery details may be confirmed by phone, text, or email.

If the proposed delivery date does not suit you, please contact us as soon as possible and our team will do their best to help. As storage space is limited, we may be able to move your delivery by one or two days, but we are unable to hold furniture for longer periods once it is ready for delivery.

What Happens If I Cannot Take Delivery on the Agreed Date?

If your booked delivery date no longer suits, please let us know as soon as possible.

Where possible, we will try to rearrange delivery by one or two days. However, because our storage space is limited, we cannot hold furniture for extended periods once it has arrived and is ready for delivery.

If we have not been informed that you cannot take delivery and nobody is home when our team arrives, an additional charge may apply to return your furniture to our distribution centre and arrange redelivery.

If you need to change your delivery date and your delivery is booked for within the next 72 hours, please contact us immediately on:

086 0846501

What Happens If I Miss My Delivery?

It is important that someone is available at the property to accept delivery on the agreed delivery date.

Deliveries may take place between 7am and 7pm, depending on the route and delivery schedule.

If our team is unable to complete the delivery because nobody is home, an additional charge will apply to return your furniture to our warehouse and arrange redelivery.

The redelivery charge is the same as the original delivery charge and must be paid before redelivery can take place.

What Happens If My Sofa Does Not Fit Through the Door?

Most sofas are delivered without issue, but it is very important to check access before placing your order.

Before buying your sofa, please measure:

• Doorways
• Hallways
• Stairways
• Landings
• Room entrances
• Tight corners or narrow access points

You should also check the full dimensions of your chosen sofa or chair to make sure it can be delivered safely into your home.

Many of our sofas are delivered in sections and assembled inside the home, which can make delivery easier. However, if your furniture cannot fit through the door, hallway, stairs, or into your room of choice, it may be your responsibility to arrange any access changes required. This may include removing doors or making other suitable arrangements before delivery can be completed.

Please let us know about any possible access issues when placing your order so we can advise you as best we can.

Can You Take My Old Sofa Away?

At the moment, The Sofa Shop does not offer an old sofa removal service.

However, we are happy to advise where possible. Many charities offer free furniture collection services, provided the furniture is in suitable condition and has the required fire safety labels. Your local council may also offer bulky waste collection or furniture recycling services.

We recommend arranging removal of your old furniture only after your new delivery date has been confirmed.

Do I Need to Clear the Room Before Delivery?

Yes. Before your delivery date, please make sure the room is clear and ready for your new sofa.

Please remove:

• Old furniture
• Breakable items
• Lamps, pictures, or ornaments near the delivery route
• Rugs or obstacles that may cause a trip hazard
• Anything blocking doors, hallways, stairs, or the room where the sofa will be placed

This helps our delivery team bring your sofa into your home safely and efficiently.

Where Is The Sofa Shop Based?

The Sofa Shop is located upstairs in The Sleep Shop, Athlone, Co. Westmeath.

We supply sofas, chairs, recliners, corner sofas, and sofa beds to customers across Athlone, the Midlands, and throughout Ireland.